Packcity - Outdoor

  • FAQ

    One week-end per quarter is reserved for service upgrade if necessary. Most of operations are done out of business hours.

    Manage through Active Directory policy application. Strong password with at least 8 characters with 1 upper, 1 lower, 1 number, 1 non-alpha. Renewal all 90 days. Keepass tool is used to store in a secure way passwords.

    Yes. The Packcity Datacenter and the Neopost subsidiaries. Penetration tests include these third parties.



    Packcity committed uptime availability is 99,5%, on a yearly basis, excluding routine maintenance and downtime from interruption, termination, or failed operation of the Internet,
    private intranet, or of third-party telecommunication services and force majeure events.

    User can access only with their login and password. All requirements and trust levels for customers’ access have been defined and documented.

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